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Customer Service

Ref #: 2001
Location: Wetherby Harrogate North Yorkshire HG1 1EQ
Salary: £
Contract: Ongoing until the new year
Type: Temporary
Customer Service HQ Personnel

Our exclusive client is looking to recruit a Customer Service Advisor to join their team with an immediate start available.

A professional company providing contact centre services, operating out of state of the art offices, the business provides fully integrated solutions including a contact centre, digital mail room and web based order processing, stock management and allocation through to bespoke fulfilment and distribution services.

You will be responsible for providing excellent customer service, taking inbound calls, responding to emails and processing data. Previous experience preferred but not essential as full training will be given.

You will be joining an experienced team whose commitment to quality and excellence in its products and services is what makes the business a real success.

Responsibilities

* Answering the telephone and dealing with customers

* Placing orders onto the in-house system

* Resolving queries and providing general advice

* Working as part of a team to achieve company objectives

* Any other duties as detailed by the Contact Centre Management team

 

Requirements

 

* Confident and approachable

* Numerate

* Able to communicate effectively

* Possess a high attention to detail

* Team player

* Excellent customer service skills

* Performance Management

 

Benefits

 

* Free car parking

* Onsite gym

You will be full time and some weekend work will be required. In return the client is offering a wage of £8 an hour.

Must be able to drive and have use of own car because of location.

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