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Credit Support Coordinator

Ref #: 1168
Location: Wetherby Harrogate North Yorkshire HG1 1EQ
Salary: £24,000-£25,000 £
Type: Permanent
Credit Support Coordinator HQ Personnel

An opportunity has arisen to join one of our expanding clients in the Wetherby area as a Credit Support Coordinator. The successful candidate in this role will work pro-actively providing administrative and analytical support for the Credit and Risk department.

Main Job Responsibilities:

  • Handling complex customer queries – internal investigation and follow up through to resolution
  • Liaise with internal stakeholders and customers to resolve queries
  • Log all incoming queries on the internal database
  • Control customer payment deductions (contra’s and debit notes)
  • Ensure requests for documentation are fulfilled to minimise delay to payment terms
  • Prepare monthly site reconciliation to support application process
  • Identify and resolve data variations
  • Monthly analysis of customer deductions
  • Prepare monthly backing documentation for application processes
  • Fortnightly statement preparation
  • Update and maintain customer accounts
  • Ledger allocations

Person Specification:

  • Minimum of 2 years Credit Control Support experience is required
  • High volume ledger experience
  • MS Office Excel to Intermediate level (pivot tables and lookups)
  • Strong analytical skills
  • Attention to detail and strong numeracy skills
  • Proactive
  • Strong time management skills

This role is full time working a 40 hour week (hours to be discussed). Our client is offering a salary of £24,000-£25,000 depending on your level of experience.

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